Glossary

Concerns access through covered operators; Gamstop Online is the Great Britain account-access measure described on this page.

Used in: How can I stop online casino gambling and find support?

A setting in your banking app that stops card payments carrying a gambling code.

Used in: How to cancel self exclusion casino: the routes that exist, what each covers, and how to start, How can I stop online casino gambling and find support?

A programme or app on your phone or computer that stops gambling websites or services opening on that device.

Used in: How to cancel self exclusion casino: the routes that exist, what each covers, and how to start

The waiting time you set when you switch a bank block on. The block cannot be turned off until it has run out.

Used in: How to cancel self exclusion casino: the routes that exist, what each covers, and how to start

The wait of at least 24 hours between a customer's request for a higher limit and the point at which it can be positively confirmed.

Used in: A deposit-limit increase needs more than a waiting clock

A ceiling on money added to the gambling account over a stated period. It does not describe every stake made from an existing balance.

Used in: A deposit-limit increase needs more than a waiting clock

A limit period that starts again at a set point. Ask when the next boundary starts.

Used in: A deposit-limit increase needs more than a waiting clock

Device software that concerns access on the devices where it is installed and configured.

Used in: How can I stop online casino gambling and find support?

An online multi-operator self-exclusion scheme which the Gambling Commission records as available since April 2018.

Used in: Making space for a pause: the routes that exist, what each covers, and how to start, How to cancel self exclusion casino: the routes that exist, what each covers, and how to start

A scheme that extends account-based exclusion across participating Great Britain licensed online gambling services.

Used in: Choosing between a gambling time-out and self-exclusion

Money added to the account without subtracting withdrawals.

Used in: A deposit-limit increase needs more than a waiting clock

A requirement in the Commission's codes that a licensed business is required to follow; a social responsibility code has this status.

Used in: Choosing between a gambling time-out and self-exclusion

Good practice in the Commission's codes that allows justified alternative approaches; it is not a licence condition.

Used in: Choosing between a gambling time-out and self-exclusion

A short written note of what you want to do next. It is this page's own term, not a product or a regulated scheme.

Used in: Making space for a pause: the routes that exist, what each covers, and how to start

A limit period measured back from the present. Ask how earlier transactions leave the calculation.

Used in: A deposit-limit increase needs more than a waiting clock

The part of the Gambling Commission's remote technical standards that sets the rules for financial limits, including increases and reductions.

Used in: A deposit-limit increase needs more than a waiting clock

A formal agreement not to gamble, after which the gambling business must close the account and return any money in it to you.

Used in: Making space for a pause: the routes that exist, what each covers, and how to start, How to cancel self exclusion casino: the routes that exist, what each covers, and how to start, Choosing between a gambling time-out and self-exclusion

The amount put at risk in a particular bet.

Used in: A deposit-limit increase needs more than a waiting clock, Choosing between a gambling time-out and self-exclusion

A support conversation that can address concerns a block cannot hear or understand; it does not require a diagnosis or a completed plan.

Used in: How can I stop online casino gambling and find support?

A confidential service giving information, advice and support to anyone affected by gambling problems in England, Scotland and Wales.

Used in: Making space for a pause: the routes that exist, what each covers, and how to start

A shorter break from gambling set through the account itself, for a period you choose from the operator's options.

Used in: Choosing between a gambling time-out and self-exclusion

A request to transfer eligible funds out of an account through a supported method.

Used in: A deposit-limit increase needs more than a waiting clock, Choosing between a gambling time-out and self-exclusion